Frequently asked
questions

About GEMUL

We stand with the law and implement best security practices, here is some evidence to it. GEMUL is:

A licensed service provider in the crypto domain.
A holder of a valid PCI DSS certificate that proves compliance with leading standards and practices applied to protection of bank card and personal data of users.

No, GEMUL is 100% legal and we have to verify your identity before charging you.
The good news is the whole process is very convenient and fast now.

Yes, we need them to fight money laundering and prevent sponsoring terrorism.
Here is how we roll here:

Every 24 hours you can make 12 transactions paid with the same credit, debit or virtual bank card. Note that the limit is counted for any 24-hour period following a purchase, not for a calendar day (00:00 – 23:59);

A single transaction is limited to 8,000 euros (or an equivalent in the payment currency).

The monthly limit depends on your verification level (check your profile) and is also counted as a 31-day period after a purchase (not as a calendar month).

Click the link for more info on limits and fees.

Of course. When you hit the wall, that is, a daily or a monthly limit, you get a notification by email. It also contains guidelines to increasing the account’s limits.

Creating an order

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Payment questions

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